Tek-CARE570 Wireless Nurse Call System

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NC570 Receiver
NC571 Repeater

SF570 Pendant Transmitters

SF574 Call Cord

SF572
Pull-Cord
Station

SF573 Single Bed Multifunction
Station

RP570
Caregiver Reset Key

SF571
Universal
Transmitter

The Tek-CARE570 Wireless Nurse Call System uses the latest wireless technology using a high-frequency network with long-range wireless signaling. Call points and sensors may be added and configured with ease. The Tek-CARE Appliance Server can create activity reports for all connected nurse call and foreign systems. Calls can be received and answered from any networked mobile device to ensure staff always knows when and where help is needed.

The NC570 Receiver collects signals from local transmitters and other devices using 433 MHz, and communicates with the NC475DESK via a serial connection. The Tek-CARE570 system offers the benefit of a number of functions not normally available when using wireless as a communication medium.

Each NC571 Repeater looks after its own local zone, continually checking for alarm calls and/or detected fault monitoring signals within its zone. Field items are monitored for fault or low-battery condition. For added security of operation, the system operates using a secure, two-way data protocol for its networks and devices.

The master stations monitor the operational status of each device within its system/network. The NC403TS Tek-CARE Monitor is a product designed to simplify viewing calls on the Tek-CARE Network. The NC403TS annunciates call activity on a sleek touchscreen monitor while utilizing the familiar Tek-CARE user interface. The unobtrusive monitor can be placed anywhere throughout the facility.


Using the Tek-CARE Appliance Server with the Tek-CARE Staff App integration, calls can also be answered via a networked mobile device during times when a staff member may be responding to another call, making rounds or occupied with another task. Adding the Tek-CARE Appliance Server also allows for the addition of reporting, third party integration, and other software interfaces, such as ADT. An integration with the Tek-CARE platform provides clinical staff with critical communications means and a pathway to more effectively focus their valuable time and energy on patient care. The Tek-CARE platform is a helpful reporting and analytics resource, allowing administration to access reports on workflow, rounding effectiveness, facility events, staffing, request detail and more.

The warranty for Tek-CARE570 shall include all necessary labor and equipment to maintain the system(s) in full operation for a period of one year from the date of acceptance. Equipment only, manufactured by the manufacturer shall be warrantied for two years; provided the installation is performed by factory-certified technicians, and an inspection of the installation is done by a person(s) designated by the factory.

To request more information, call our Sales Department at 800.327.8466, option 2, or use our Contact Us form.

SIMPLICITY

The Tek-CARE570 system is intuitive to program and use.

RELIABILITY

The Tek-CARE570 system is fully supervised for lost signals and low battery conditions.

CAPABILITY

The Tek-CARE570 system may be integrated with Tek-CARE nurse call, fall management and wander management systems.

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Please use this form to request a return authorization (RMA) number. If you have any questions, please contact our Sales Department at 800.327.8466, option 2.

All RMA's issued will be processed per our Terms & Conditions of Sale. If not a direct TekTone customer, please contact the company that the system was purchased from.

If returning a NC475 Tek-CARE Appliance Server please ensure protected health information has been removed. Contact Technical Support for assistance.

Please use this form to contact Technical Support for help with your existing TekTone system.

Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new installation, or are you servicing existing equipment?
  • When did the issues begin?
  • Were there any incidents prior to the current issue(s)?
  • Your name, phone number and company name.
  • The job site name and address.

When you call us, also tell us:

  • Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. For RMAs, please fill out an online RMA Request Form.

TekTone offers assistance in layout and design of healthcare communications systems. Many system options are available, including:

  • Combine alerts display and reporting from nurse call, fire, security and other life safety systems.
  • Combine alerts reporting from multiple facilities.
  • Integrating a wireless nurse/emergency call system with any of our UL1069 Listed hard-wired nurse call systems.
  • Add monitoring, reporting, paging and email output to any TekTone nurse call system.
  • Add wireless phones, ADT Interface using the HL7 Standard, tracking and wandering interface to the Tek-CARE400 GEN3 nurse call system.

For project design assistance, provide the following:

TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

We offer:

  • Around-the-clock system support by our TekTone Elite Partners (TEPs)
  • Consistent pricing structure
  • Nationwide world-class service network
  • System training and free software updates
  • Project management by a dedicated sales staff

National accounts have access to our Tek-CARE400 GEN3 nurse call system — rich with features, including:

  • Touchscreen master station
  • CAT5 wiring
  • Management Monitoring and Reporting
  • Pager and wireless phone integration
  • Interchangeable stations with simplified wiring
  • Email output
  • ADT Interface using the HL7 Standard
  • Interface with Real-Time Location Systems
  • UL® 1069 Listed

 

  • The request for proposal or information (RFP or RFI), or a description of the project, including:
    • Type of nurse call system required: tone/visual or audio/visual.
    • Ancillary systems required, such as pocket paging, smart phone integration, ADT interface, tracking interface, or wandering interface.
    • Whether management reporting is required.
    • Brand and model of external systems that will be integrated.
  • Blueprints (including the legend page). Details required include:
    • Number and location of single-patient rooms and associated bathrooms.
    • Number and location of dual-patient rooms and associated bathrooms.
    • Location of additional bathrooms, tub rooms and shower rooms.

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The provided design configuration will not include cable layout and cable distances. TekTone will advise the type of cable necessary and will provide some general guidelines. The distributor must lay out the cable runs.

(Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)

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TekTone’s A&E News is designed with architects and engineers in mind. Six times per year the newsletter provides information on new products, spec sheets, submittal packages and A&E specifications. A&E specs are created to assist in specifying and designing TekTone systems for healthcare construction projects around the world. With each issue, there is also information provided about Lunch & Learn events, a free service TekTone provides to A&E firms wanting to learn more about TekTone products. A&E News can benefit architects, engineers, construction managers, interior designers, installers, customers and even facilities looking for system specifications.

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