Apr 11, 2024 | Tech Support Bulletins
Tek-CARE120 and Tek-CARE160 Room Controller Startup Issue LI122UN and PM120 Room Controllers Affected TekTone has found that a component used in the manufacture of LI122UN and PM120 room controllers between January 1 and February 13, 2024 experienced a significant...
Mar 25, 2024 | Tech Support Bulletins
SF503UL and SF504UL Pendants *Repost* Storage Mode Reminder TekTone SF503UL and SF504UL pendants are equipped with two batteries, a user-replaceable coin cell, and an internal battery that is not user serviceable. When a pendant will not be used for an extended...
Mar 10, 2021 | Software Releases, Tech Support Bulletins
Pre-Upgrade Notice The newest version of Tek-CARE Software brings a completely new user interface to the legacy Gen1 NC402TS and NC401VFD. Both Master Stations now have user interfaces that closely match the Gen2 (NC415AV/NC404TS) Master Stations. The updated user...
Mar 10, 2021 | Tech Support Bulletins
Converting 2-wire bus to CAT5 on the Tek-CARE120 and Tek-CARE160 Systems Two new products are now available to simplify and expedite the installation of Tek-CARE120 and Tek-CARE160 systems, the CT160 and the CT160K. The only difference between the two part numbers is...
Feb 16, 2021 | Software Releases, Tech Support Bulletins
Due to recent developmental efforts and platform improvements to the Tek-CARE system, changes have been made to the firmware that runs on addressable stations, master stations, and dome lamps on the Tek-CARE Platform. It is vitally important that any technician who is...
Jan 20, 2021 | Tech Support Bulletins
TekTone SF503 and SF504 pendants are equipped with two batteries, a user-replaceable coin cell, and an internal battery that is not user serviceable. When a pendant will not be used for an extended period of time, the pendant must be placed into storage mode to...