NC330SW—Station Database Editing and Programming Utility

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The most requested feature of TekTone‘s Tek-CARE NC300 II nurse call system was the ability to save station programming data. So TekCARE NC300 II saves station programming—including architectural numbering, labels and zone assignments—as a separate database file.

The next feature requested was the ability to edit station programming data offline on a PC or laptop computer. Well once again, you asked and we listened!

With the NC330SW Database Editing Utility, you can open the station programming database file in a spreadsheet program (such as Microsoft® Excel) and edit each field. Edit the database file on the PC in your office or on a laptop at the job site, and then download the edited file to the nurse call system. This is a great time saver when setting up several buildings in a facility that have the same floor plans. After the database file has been created, all the buildings can be programmed with the same database file, or uniform changes can be made to existing systems.

The Tek-CARE NC300 II nurse call system must include at least one NC304 or NC304LCD master station, because only these masters use a station programming database.

After the nurse call system terminations and the last restore defaults or detect system stations have been completed, fill out the Port Programming Sheets in the IL715 installation manual. Then upload the file stations.db from the Tek-CARE NC300 II system to a PC or laptop, or start with the blank stations.db file provided with the utility.

NC330SW — Station Database Editing and Programming UtilityThe NC330SW utility is very straightforward and easy to use. The menu is shown at right.

Edit the database file with a spreadsheet program, and then download it to the NC304 or NC304LCD master station. Then at the master station, perform the Transmit Station Database function (if there is more then one master station), followed by the Detect System Stations function, and the system is ready to go.

Download the NC330SW Station Database and Editing Utility bundled together with its Installation Instructions, IL828. (Password required. Call US & Canada Sales to obtain one. You will also need a program that can unzip files with the .zip extension. NC330SW requires a personal computer running Microsoft Windows® 98 or XP.)

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Please use this form to request a return authorization (RMA) number. If you have any questions, please contact our Sales Department at 800.327.8466, option 2.


All RMA's issued will be processed per our Terms & Conditions of Sale. If not a direct TekTone customer, please contact the company that the system was purchased from.

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Please use this form to contact Technical Support for help with your existing TekTone system.


Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new installation, or are you servicing existing equipment?
  • When did the issues begin?
  • Were there any incidents prior to the current issue(s)?
  • Your name, phone number and company name.
  • The job site name and address.

When you call us, also tell us:

  • Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. For RMAs, please fill out an online RMA Request Form.

TekTone offers assistance in layout and design of healthcare communications systems. Many system options are available, including:

  • Combine alerts display and reporting from nurse call, fire, security and other life safety systems.
  • Combine alerts reporting from multiple facilities.
  • Integrating a wireless nurse/emergency call system with any of our UL1069 Listed hard-wired nurse call systems.
  • Add monitoring, reporting, paging and email output to any TekTone nurse call system.
  • Add wireless phones, ADT Interface using the HL7 Standard, tracking and wandering interface to the Tek-CARE400 GEN3 nurse call system.

For project design assistance, provide the following:

TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

We offer:

  • Around-the-clock system support by our TekTone Elite Partners (TEPs)
  • Consistent pricing structure
  • Nationwide world-class service network
  • System training and free software updates
  • Project management by a dedicated sales staff

National accounts have access to our Tek-CARE400 GEN3 nurse call system — rich with features, including:

  • Touchscreen master station
  • CAT5 wiring
  • Management Monitoring and Reporting
  • Pager and wireless phone integration
  • Interchangeable stations with simplified wiring
  • Email output
  • ADT Interface using the HL7 Standard
  • Interface with Real-Time Location Systems
  • UL® 1069 Listed

 

  • The request for proposal or information (RFP or RFI), or a description of the project, including:
    • Type of nurse call system required: tone/visual or audio/visual.
    • Ancillary systems required, such as pocket paging, smart phone integration, ADT interface, tracking interface, or wandering interface.
    • Whether management reporting is required.
    • Brand and model of external systems that will be integrated.
  • Blueprints (including the legend page). Details required include:
    • Number and location of single-patient rooms and associated bathrooms.
    • Number and location of dual-patient rooms and associated bathrooms.
    • Location of additional bathrooms, tub rooms and shower rooms.

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The provided design configuration will not include cable layout and cable distances. TekTone will advise the type of cable necessary and will provide some general guidelines. The distributor must lay out the cable runs.

(Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)

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