Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

SKILLED NURSING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

ASSISTED LIVING

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.

PSYCHIATRIC & BEHAVIORAL

TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

NATIONAL ACCOUNTS

HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Nurse Call

Fall Detection & Monitoring

Wander Management

Alert Integration

Emergency Call (Wired/Wireless)

Apartment Entry

Tek-CARE Staff App

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday 8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday 8:00 a.m. to 6:00 p.m. EST.

For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
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Contact Info

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324 Industrial Park Road
Franklin, NC 28734 USA

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800.327.8466
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Software Release Notice – 1.42.4

Aug 24, 2023 | Software Releases

Software Release for LS450 version 1.42.4 is now available to download.

This release is a new TekTone recommended minimum Tek-CARE version (FIELD UPGRADE REQUIRED) and includes the following features:

GEN3 stations:

GEN3 station support.
Added support for JK431G3 bed interface.

TC570 improvements:

Added support for SF571 universal transmitter.
Added Transmitter Signal Strengths dialog to the ConfigTool and ConfigTool Live to show the most current values for all transmitters (TC500 devices also supported).
Added recommendation to randomize network ID and channel when enabling the TC570 interface in the ConfigTool.

TC750 improvements:

Added support for “on the ground” events.
TC750 events can now be reset in room via the SF123’s “Reset Button” function or via the reset button on an SF521, SF523, SF571, SF572, or SF573. The resetting device only needs to be assigned to the same location as the TC750 device.
MAC addresses now added to new device info field when the bar code is scanned (allowing the device to be identified by MAC address in the ConfigTool).
The behavior screen in the ConfigTool now provides useful labels and groups for Vayyar device inputs.
Added “Device Error” fault if TC750 device is repeatedly rebooting.

Other features:

Search boxes now disabled in ConfigTool while editing (selection should be locked to record being edited).
Fixed hardware types not being displayed in maintenance report.
Fixed incorrect timestamps on scheduled messages sent to mobile apps.

For more information, contact Technical Support at 800.327.8466, option 3, download the software from TekTone Resources or access the TekTone Elite Partner portal at TEP – Login.

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