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TekTone offers TEP Tek-CARE Product Training, Recertification Training for our TEP technicians, project engineers and project managers as well as non-TEP Training for all TekTone customers interested in installing and servicing Tek-CARE systems. 

There are several different resources for TekTone systems training. Before reviewing, please visit the TekTone YouTube page. There you will find a selection of training videos on a variety of TekTone systems, including reporting, wander management and the Tek-CARE500 wireless nurse call system.

TekTone offers training at our factory. All training classes conducted in our NC facility require a $250 non-refundable registration fee. While this fee is non-refundable, if it is necessary to reschedule a registration prior to 2 weeks before the beginning of class, the fee will be applied to the new registration. In the case of TEP Certification where a followup quiz and programming exercise must be completed for certification, registrants completing all requirements within the allotted time (usually 4 weeks after class ends) will earn a $250 credit on their next order. Maximum class size is 8 people, and attendees are encouraged to sign up at least 2 weeks in advance. Download the TekTone Product Training Welcome Letter for directions and lodging information.

We also offer regional training opportunities. These classes are held at various locations throughout the year, providing more convenient options for those not wishing to travel to Franklin, NC. Registration cost for regional classes is $1000 per person.

If you would like to train several technicians at once, bring our technical training to your facility. Download a PDF of our TEP Tek-CARE Product Line Training Requirements  or our Non-TEP Tek-CARE Product Training Requirements.

Tek-CARE750 Training

Tek-CARE750 training is provided online with a series of videos and follow up quizzes. There are two courses available, “Installation Architect” and “Installer”.

TekTone requires TEPs with current Tek-CARE product line certifications to complete the “Installation Architect” course. The “Installer” course is not required, although it is extremely useful for helpers of those completing the required Installation Architect course. 

These courses are available to anyone with current Tek-CARE Product Line certification.

For Tek-CARE750 Training, hosted by Vayyar, please click here.

TRAINING SCHEDULE

TEP Training Classes (Franklin, NC):

This class is intended for TekTone Elite Partner technicians, project engineers and project managers. This 4-day class will cover the entire Tek-CARE platform. After completing all exercises and tests, students will receive a certification valid for three years.

Jan 8-11
Feb. 5-8
March 4-7
April 8-11
April 29 – May 2
May 20-23
June 24-27
July 22-25
Aug. 26-29
Sept. 16-19
Sept. 30 – Oct. 3
Oct. 28-31
Nov. 18-21
Dec. 16-19

Distributor Training Classes (Franklin, NC):

This class is intended for all TekTone customers (technicians, project engineers and project managers). This 2-day class will cover the Tek-CARE120/160 and Tek-CARE500 nurse call systems.

Jan 22-23
March 18-19
April 16-17
June 11-12
Aug 12-13
Oct. 22-23
Dec. 5-6

Regional TEP Training Classes

Regional classes are offered to reduce travel costs and increase convenience. This class is intended for TekTone Elite Partner technicians, project engineers and project managers. This 4-day class will cover the entire Tek-CARE platform. After completing all exercises and tests, students will receive a certification valid for three years. We have made arrangements for the following locations and dates (check back for new dates/locations):

Upcoming dates will be posted soon

To register, please visit https://training.tektone.com/. Each attendee will need to create their own user account for registration and testing.

If you have any questions or problems with registration, please contact Training at 800.327.8466, ext. 155 or 162 or training@tektone.com.

In order to ensure the most effective training environment, a minimum class size is required. Any class with less than 3 people registered may be cancelled two weeks prior to start date.